GM Struggles to Build Enough Parts for Ignition Recall

By | May 16, 2014
While more and more GM vehicles are being recalled in relation to the ignition switch malfunctions, the automaker is having difficulties producing enough replacement parts. Production has increased to run seven days a week with multiple shifts, which will hopefully allow the automaker to repair a good majority of the affected vehicles. Not only has GM stepped up production, the company has also purchased new machinery to help aid it in this task. "Given that the ignition switch was in very limited production for several years, GM's supplier, Delphi, increased production, pulled machinery out of storage, and found new suppliers for some of the part components," said Jeff Boyer, vice president of GM global safety. As there are three parts to be fixed in the affected vehicles--the ignition switch, cylinder, and key--GM has set a goal to replace all three parts in one visit, and will supply dealers with service kits that contain all necessary parts.
Customers will be contacted by the automaker to set up a time to have their vehicles repaired, but they can also go online to to initiate part requests. Those individuals should also be on the lookout for letters containing instructions on how to get their vehicle repaired. Source: GM