2012 Mercedes-Benz M-Class Signals Change in Customer Concern, Blinker Design

By Jacob Brown | July 15, 2011
If one weakness in modern Mercedes-Benz cars had to be pinpointed, it would be with the company’s turn signal stalk. While that may seem like a minor gripe, it isn’t. Placed below the cruise control stalk in most Mercedes-Benzes, the stalk always been an ergonomic nightmare, perhaps even causing unintended acceleration by activating the cruise control instead of the right-hand indicator in some instances. If this has happened to you, fret no more as Mercedes-Benz has corrected the issue in the 2012 M-Class midsize SUV. In the newly redesigned luxury SUV, Mercedes not only placed the turn signal stalk above the cruise control stalk for the first time in company history, but also shortened the cruise control lever to lessen confusion. Bernie Glaser, general manager-product management for Mercedes-Benz USA made sure to note the improvement in a media presentation this week.
“A lot of research has been done,” Glaser said. “Customer feedback went into that decision, and the M-Class is the first Mercedes where this has been changed. You will see that change in our philosophy here coming with launches of other new models.” In the 2012 M-Class, Mercedes added content to the vehicle that the automaker claims would have accounted for a 3 percent increase in price. Instead of upping prices, the automaker retained the same pricing as the 2011 M-Class with the base ML350 4Matic starting at $49,865 including destination. The newly improved and more powerful ML350 BlueTec diesel starts at $51,365. Mercedes’ humility with its improvements and pricing for the model show an uptick in the amount of attention the company is giving consumer satisfaction surveys and, overall, should make life that much better for its car buyers. Last month, the automaker placed fourth in J.D. Power 2011 Initial Quality Survey behind Lexus, Honda, and Acura. Sources: Wards Automotive (Subscription required), J.D. Power and Associates

Is a combination between the current ML, and CL facelift before at the exterior front.....................launch expected