Toyota Prius, again, tops Consumer Reports Satisfaction Survey

By Automotive Staff | December 29, 2008
The Rolling Stones once waxed lyrical about how they couldn’t “get no satisfaction” no matter how hard they tried. Well, according to a Consumer Reports study it appears that The Rolling Stones were not Toyota Prius owners. Consumer Reports gauges customer satisfaction by the percentage of owners that would want another exact model if they had the chance to go through the buying process again. Prius owners are tops. Rounding out the top three most satisfying automobiles to own are the Chevrolet Corvette ZO6 and Mini Clubman with over 90% of respondents saying they would buy another one. There were four versions of the Mini; two of the Corvette; and four BMW 3 series variants that rounded out the top of the list. The results were taken from 425,000 respondents to the annual Consumer Reports Automotive Ownership Survey. The exact wording used in the survey was, “considering all factors (price, performance, reliability, comfort, enjoyment) would you get this car if you had it to do all over again?”
Hmmm. One the other side of the coin, which cars were least satisfying to own according to the Consumer Reports survey? It appears that this was not a good year to own an SUV or truck. The V6 4wd Jeep Commander SUV came out at the bottom of the list followed closely by the Chevy Equinox and Chevy Colorado. Let’s hope that Congress didn’t get a look at those numbers before they signed over all of those bailout loan checks. Of the automakers with the nastiest and least satisfying cars it appears that The Big Three (ala General Motors, Ford, and Chrysler) had quite a stellar showing. The bottom 20 cars were made by GM (with 11 entries), Chrysler (with seven), Ford (with only two) and one apiece from Volvo, Kia, and Mazda. So what sort of advice would a Toyota Prius give to all those vehicles that are giving their owners so little of that hard to find satisfaction? Perhaps a Prius would take a line from the Janet Jackson song, “Nasty.” Because we all know that no one likes a “nasty” car: “I am not a Prude/ I just want some respect/So close my doors if you want me to respond/Because Fuel Efficiency is my Middle Name/My last name is reliability/No, my first name isn’t boring/ It’s Toyota/Toyota Prius if you’re nasty!” Our view? While we realize that cars don’t actually sing (yet) about their capabilities, strengths and actions all of these attributes speak volumes about how we perceive them. Whether or not you have a “satisfying” or “nasty” car, one way to tell the world about your car is to fill out the Consumer Reports annual Satisfaction survey. via MSN
 
2 comments
John Borowski
John Borowski

Toyota is without a doubt the vehicle manufacturer with the least problems with their vehicles. Only Honda is equal to Toyota with quality, but only for the first five years. After five years even Honda can’t match Toyota with the fewest problems with their vehicles. Since 1976 I only brought Toyota vehicles and the only problems I had with Toyota’s vehicles were those parts with that were beyond their expected life span. Most of the repairs were performed by me while I was younger. Now that I am older I only keep the car for three years. I had a 2003 Echo, a 2005 Echo, and a 2008 Yaris. I now have a 2011 Prius. The major fault with Toyota and all vehicle manufacturers is their service departments. It is highly unlikely you will get a competent repair job with only the defective part changed and not have expensive parts also changed that are not defective. The usually scenario is you will go back time and time again because the repair wasn’t done properly. Today’s vehicles are technologically advanced and a mechanic with a IQ of 160 is needed to repair them properly. Most mechanics we have in the service departments are not qualified to do a competent repair job. If some vehicle manufacturer solved this problem they would outsell any other manufacturer. The public could go have their vehicle repaired with complete assurance they will get the repair job performed competently the first time.

BeyondGreen
BeyondGreen

We really need to get on about the business of becoming energy independent. This past year and the record gas prices played a huge part in our economic meltdown and seriously damaged our economy and society.We keep planning to spend BILLIONS on bailouts and stimulus plans.Bail us out of our dependence on foreign oil. Make electric plug in car technology more affordable. It cost the equivalent of 60 cents a gallon to drive an electric plug in car. The electric could be generated from wind or solar. Get with it! Utilize free sources such as wind and solar. Stop throwing away money on things that don't work. Invest in America and it's energy independence. Create cheap clean energy, create millions of badly needed green collar jobs. Put America back to work. It is a win-win situation. We have to become more proactive citizens, educate ourselves and demand our elected officials move this country forward into the era of energy independence. Jeff Wilson's new book The Manhattan Project of 2009 Energy Independence NOW outlines a plan for America to wean itself off oil. We need a plan and we need it now! www.themanhattanprojectof2009.com

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